Refund & Return Policy

At Tailor Made Branding, every item is custom-made specifically for each customer.

Due to the personalized nature of our products, custom orders are non-refundable once production has started.

This includes:

  • Custom shirts
  • Hoodies
  • Embroidered hats
  • DTF printed apparel
  • Team apparel
  • Business apparel
  • Promotional products

If your order arrives damaged or you receive the wrong item:

  • Contact us within 7 days of delivery
  • Include photos of the issue
  • We will replace or correct the order at no additional cost

Order changes must be requested before production begins.

Once production has started, changes cannot be guaranteed.

Customers are responsible for providing the correct shipping address.

Tailor Made Branding is not responsible for delays caused by carriers or incorrect addresses provided during checkout.

Questions regarding your order?

Email: tmb@tailormadebranding.com

Thank you for supporting a veteran-owned small business.